Welcome to SHEIN USA, your one-stop-shop for the latest fashion trends. By accessing our website shein-usa.com, mobile site, and mobile application (collectively referred to as “Services”), you agree to abide by the following terms and conditions.

Agreement to Terms

By using our Services, you agree to these terms. If you do not agree, please refrain from using our Services. Please note that this agreement contains provisions that govern how disputes between you and SHEIN are resolved, including an agreement to arbitrate, which will, with limited exceptions, require you to submit claims you have against us to binding and final arbitration.

Age Requirement

You must be 16 years or older to use our Services.

Changes to Terms

We reserve the right to modify these terms at any time. You are responsible for regularly reviewing these terms. Your continued use of our Services constitutes your agreement to all such changes.

Use of Our Services

We grant you a limited, revocable, non-transferable, and non-exclusive license to access and use the Services for personal, non-commercial shopping purposes. Any violation of these terms will result in the immediate revocation of this license.

Account Creation and Termination

To access some features of our Services, you will need to create a SHEIN user account. You are solely responsible for protecting the confidentiality of your account and password. We reserve the right to suspend or terminate your account at our discretion.


Upon creating a user account, you will be provided with a SHEIN digital wallet that can be used to collect and hold Wallet credits, promotional coupons, and promotional points, and to track gift cards issued by SHEIN via the Services.

Interactions with Other Users

When interacting with others via the Services, including Third-Party Sellers, you should exercise caution and common sense to protect your personal safety and property.

Privacy Policy

Our Privacy Policy applies to the use of our Services and is incorporated by reference into these terms.


We strive to provide accurate information on our Services. However, errors may occur. We reserve the right to correct any errors and to change or update information at any time.


All product prices listed on the Services are exclusive of shipping charges and taxes. Prices may change at any time, but changes will not affect orders for which we have sent an order confirmation email.


Returns of items purchased on the Services will be accepted in accordance with our Return Policy.

Contact Us

If you have any questions or concerns about these terms, please contact us.

International Users

Our Services are intended for users in the United States. If you access our Services from outside the United States, you do so at your own risk and are responsible for compliance with local laws.

By using our Services, you agree to these terms. If you do not agree, please do not use our Services. We reserve the right to modify these terms at any time, so please review them frequently. Your continued use of our Services signifies your acceptance of our updated terms.